The Kosher iPhone ("we," "us," or "our") operates thekosheriphone.com and provides enterprise-grade kosher iPhone protection through Apple Supervised Mode managed by a combined stack of Mobile Device Management ("MDM") tools — TechLockdown, iMazing, and Esper. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information. By using our website or services, you agree to the practices described here.
1. Information We Collect
We collect information you provide directly when you contact us, request a service, or submit a form on our website. This may include:
- Your name and contact information (phone number, email address)
- Your physical address, if scheduling shipping or an in-person appointment
- iPhone device information relevant to the service you are requesting (device model, current iOS version, IMEI / serial number for enrollment)
- Your requested custom app whitelist
- Payment information, processed securely through our payment processor — we do not store full card numbers
We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URL. This information is collected through standard server logs and analytics tools.
2. Device Management Data Collection (Apple Supervised Mode + MDM Scope)
Once your iPhone is enrolled in Apple Supervised Mode under our management profile, the MDM tools (TechLockdown, iMazing, and Esper) have visibility into the following device-level information, which we use exclusively to operate the protection service:
- List of installed apps and their versions
- Policy compliance status (whether the device is operating within the security policies we configured)
- Device identifiers (serial number, IMEI, UDID) used for enrollment and remote management
- Operating system version and security patch level
- Battery, storage, and hardware health indicators provided by the device
We explicitly do not have access to and do not collect:
- iMessage, SMS, or any chat-app message content
- Phone call audio, phone call metadata, or voicemail
- Photos, videos, or camera content
- Contacts
- Emails or email content
- Your browsing history
- Any personal file stored on the device or in iCloud
Apple Supervised Mode and the MDM stack we use cannot access the categories above, by design. Our administrative access is limited to managing the protection configuration on the device.
3. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and complete the protection services you requested
- Communicate with you about your appointment, order, or support request
- Process payments and send receipts
- Send service-related updates or follow-up communications
- Improve our website and understand how visitors interact with it
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Device Access and Management Profiles
When you engage The Kosher iPhone to configure an iPhone, we install a supervision configuration profile and enroll the device in our MDM stack (TechLockdown, iMazing, and Esper). This gives us administrative access to manage the device's protection settings — specifically, which apps can be installed, which settings can be changed by the end user, and which security policies are enforced. We use this access exclusively to provide the protection service you requested. We do not access personal files, messages, photos, or app content on your device unless you specifically ask us to troubleshoot something that requires it. The supervision profile and MDM enrollment can be removed at your request; full removal of Apple Supervised Mode requires a factory reset of the device, which we can walk you through manually.
5. Sharing of Information
We share your information only in the following limited circumstances:
- Service providers: We work with payment processors, scheduling tools, email providers, and our MDM platforms (TechLockdown, iMazing, Esper), each of whom accesses your data only as needed to provide their services to us, under confidentiality obligations.
- Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our business or others.
- Business transfers: If The Kosher iPhone is acquired or merges with another entity, your information may be transferred as part of that transaction.
6. Data Processors
Our device management is performed using a combined stack of three industry-standard tools. Each is bound by confidentiality and data-protection obligations:
- TechLockdown (techlockdown.com) — supervised configuration profile management
- iMazing (imazing.com) — device profile deployment and supervision
- Esper (esper.io) — fleet management and policy enforcement
Each of these processors handles only metadata about installed apps and policy compliance. None has access to your messages, calls, photos, contacts, browsing history, or personal content.
We also use:
- Payment processor — for subscription billing and setup-fee processing. We do not store full card numbers.
- Email provider — for service-related communication and appointment confirmations.
- Website analytics — for understanding how visitors interact with our website.
We do not engage any data processor without a confidentiality obligation in place.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and for a reasonable period thereafter, or as required by law. Customer records related to service history are retained for up to three years. If you would like us to delete your information, contact us using the details in Section 13.
8. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. These include using encrypted connections (HTTPS), limiting access to personal data to authorized personnel, and using secure payment processors. No transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings; doing so may limit some functionality of the site. We do not use cookies to track you across unrelated third-party websites.
10. Children's Privacy
Our services are intended for adults managing iPhones on behalf of themselves or their families. We do not knowingly collect personal information directly from children under the age of 13. If you believe a child has provided us personal information without parental consent, please contact us and we will delete it promptly.
11. Your Rights
Depending on where you are located, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of any marketing communications we send
California residents (CCPA / CPRA): If you are a California resident, you have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act, including the right to know what personal information we collect and disclose, the right to delete, the right to opt out of sale or sharing (we do not sell or share personal information for cross-context behavioral advertising), and the right to non-discrimination.
European Economic Area and United Kingdom (GDPR / UK-GDPR): If you are located in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation and equivalent UK legislation, including the right to access, rectification, erasure, restriction of processing, data portability, and to object to processing. Our lawful basis for processing is typically contract performance or legitimate interest in operating the service. You also have the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us using the information in Section 13. We will respond within the timeframe required by applicable law.
12. Governing Law
This Privacy Policy and any disputes arising out of or in connection with it are governed by the laws of the State of New York, United States, without regard to its conflict-of-law principles.
13. Contact Us
If you have questions, concerns, or data requests related to this Privacy Policy, please contact us:
- Data requests / Privacy contact: [email protected]
- Phone: (718) 971-4311
- WhatsApp: wa.me/17189714311
- Location: Brooklyn, NY
We will respond to verifiable requests within the timeframe required by applicable law.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.