HomeHelpApp Requests

App Requests

By Yisrael Schneider, Manager ·

Need a new app added to your whitelist? Three ways to request:

**Text**: (718) 971-4311 — fastest. Include app name and why you need it. **Call**: (718) 971-4311 — helpful for questions or discussion. **Email**: emailonly613@gmail.com — good for detailed requests.

**Turnaround**: - Essential plan: 24 hours - Premium plan: same business day - Family plan: same business day

Once approved, the app is pushed to your device via our MDM — no action required on your end. The app will appear on your home screen within a few minutes of approval.

**Approval criteria**: we approve any app that's not a content risk. Banking, maps, calendar, email, work apps, Hebrew apps, school portals — all approved. Browsers, social media, app stores, and content apps that bypass standards — denied.

Still need help?

Call (718) 971-4311 — a real person answers.

Contact Support